If you are using ERP5 intensively and if you need your solution to be highly available, you may want to subscribe to our entreprise support provided by one of our partners.
The enterprise support is custom-made and allows you to choose which services are required according to your specific needs.
The following services are available :
telephone access to the support team
guaranteed response time to your questions
quick and efficient problem resolution for any reported bug
remote troubleshooting of your ERP5 site
bottleneck identification and advice for performance tuning
regular upgrades of your ERP5 site
consultative support for the design of new modules
administration of your ERP5 server
backup of your ERP5 database
Let us know if you are looking for extra services. Some ERP5 partners may have the appropriate offer.
For more information, please contact Jean-Paul, CEO of Nexedi (+33 629 02 44 25).